Is it email? Yes and no. Medical Outlook™ was specifically designed to send messages (we call them Packages) between health professionals. These are not just plain text emails with attachments. You can structure your packages just like a patient's medical chart easily combining all different types of data including images, reports, documents, test results into one coherent message. This method of communication between Healthcare providers is completely unique in the marketplace. Medical Outlook addresses the specific needs of the Medical Community for a communication package that is:

• Secure - we use only government and bank grade commercial security and encryption
• Private - our Secure Information Network Exchange (SINE™) technology is available only through HermeTech
• HIPAA Compliant - All information transfer meets or exceeds HIPAA standards for maintaining privacy and confidentiality
• Simple - If you can send regular email you can use Medical Outlook! Packages can be as simple or as complex as you like
• Safe - your data is maintained in an encrypted state on our ultra-secure SINEdata servers. Even if our SINEdata Servers hard drives or backup tapes were physically stolen, your data would still be safely encrypted and unreadable

Medical Outlook packages can contain a vast amount of information

Web-based email for the clients of Medical Outlook users. Allows Medical Outlook users to communicate securely with patients. Completely HIPAA compliant, completely reliable and allows you to confidently send email to any patient with a standard email address.

• HIPAA Compliant - All of your message content to the patient is viewed in a 100% secure, encrypted, web-browser application
• No Setup - You don't have to do anything. When you sign up for Medical Outlook™ you are automatically able to use SINEpost™ Mail to exchange messages with your patients. When you send a patient a SINEpost™ Mail message all the work is done for you. The patient is automatically sent a plain-text email alerting them that you have sent them a message. They are automatically pre-registered with SINEpost Mail, when they try and check their mail for the first time the SINEpost™ Gateway will automatically take them through registration (which requires that they do little more than enter their name and choose a password)

Use SINEpost Mail to send secure mail to patients

Medical Outlook / SINEpost Mail Fee Schedule

Participating network members will be billed based on the fee schedule below. Non-participating network members pay no fees but their access to the network is restricted in that they can only receive mail from participating members, they cannot post Medical Outlook packages or SINEpost Mail messages.

Our Billing Model

Once your free trial period has expired, you will decide whether to:

1. Activate your account and become a participating member of the Medical Outlook community
2. Remain an active member (non-participating)
3. Cancel your membership completely

Our billing model is similar in many ways to that used by "pay as you go" mobile phone carriers. As far as fees go, there is a low annual membership fee which will determine your Membership Plan (your Plan determines how many active user accounts you may have). Then you pay "postage" for your message traffic.

With Medical Outlook, you will never receive a bill. You have a 'Cash Account' which you top-up as needed to pay fees as they come due. For messages you send, we use the concept of the "Postage Credit", similar to the idea of the Postage Stamp used when sending regular mail. So your account will also show a balance of "Postage Credits" (you'll get lots of them free when you pay your annual membership fee). So, to send 1 message, costs 1 "Postage Credit". The actual cash value of a postage credit is determined by your Membership Plan (see schedule below).

Consider a scenario: You "top up" your cash account to bring it up to $10.00. You send 1 Medical Outlook package (to any number of recipients). You are a "Corporate Silver" member, so your cost per message is 8 cents. If you have no postage credits, we automatically debit 8 cents from your cash account to buy the 1 postage credit needed to send that message and when it's done, you've got a cash balance of $9.92.

So, in short, you "pay as you go", putting as much (or as little) money into your cash account as you wish and those funds can be used to pay for:

• Message traffic (if you have no Postage Credits)
• Annual Fees
• Plan upgrades (get more user accounts and lower cost per message)
• Buy blocks of postage credits (yes, we run specials from time to time)

Your Cash Balance is always refundable should you wish to close your Medical Outlook account.

How to Order

Here are the step-by-step instructions:

1. Register yourself (go to the Gateway Page and click on the 'Medical Outlook Registration' button).
2. You will receive a confirmation email containing a link to your Web Account Login, follow the link (or go to the Gateway Page and click on the 'SINE Members Login' button).
3. Enter your Login ID and the Password contained in your confirmation email.
4. Open your Accounts page by clicking on the 'Accounts' button at the top right-hand corner of the page. (If this button is not present it is because you have not been granted Accounting Rights by your Medical Outlook Administrator, in which case you can't go any further).
5. From the Accounts summary page, click on the 'Account Management' tab. You can now select the Plan that is most suitable for you.

Prices

Plan	Users¹	Annual Fee²	Equiv. per-user Fee	Postage Credits³	Cost per Message	API Support?
Small Business 1	5	$ 50.00	$ 10.00	250	0.100	Yes
Small Business 2	10	$ 100.00	$ 10.00	500	0.090	Yes
Corporate Bronze	25	$ 150.00	$ 6.00	750	0.085	Yes
Corporate Silver	50	$ 225.00	$ 4.50	1125	0.080	Yes
Corporate Gold	100	$ 300.00	$ 3.00	1500	0.065	Yes
Enterprise Bronze	250	$ 400.00	$ 1.60	2000	0.060	Yes
Enterprise Silver	500	$ 450.00	$ 0.90	2250	0.050	Yes
Enterprise Gold	750	$ 500.00	$ 0.67	5000	0.050	Yes
Enterprise Platinum	1000	$ 750.00	$ 0.75	7500	0.030	Yes
Notes: ¹Users - The maximum number of active users allowed. ²Annual Fee - Covers support, maintenance and software upgrades for one year. ³Postage Credits - Each Plan comes with free Postage Credits.

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