Complex Medical Outlook packages contain more than one item and can be structured like a hierarchically like a medical chart. To create a new package click the 'New Package' button on the toolbar in the main Medical Outlook window.
An Example of a Complex Package:
 Sample Complex Package |
The package shown in the example above has 5 parts.
| 1. | The Subject Area: This is the same as a Simple Package. It has a recipient, a Subject (the patient) and a message. |
| 2. | The Patient Demographics: In the subject area the clicking the blue bar allows you to Show or Hide the patient demographics. In this package the physician has added them to help the recipient. |
| 3. | A Diagnostic Note: One of the physicians notes from his EMR pasted into Medical Outlook |
| 4. | Lab Results: This is a lab report from LabCorp with test results in an Adobe Acrobat PDF file. |
| 5. | Insurance Card: This is an image file where the sender scanned the insurance card of the patient on a scanner and attached it to the package. |
|
How did he do it? |
| 1. | In the Subject Area, he clicked the Show Patient demographics bar and entered the patient demographics. |
| 2. | To add the diagnostic note he clicked the 'Add Note' button on the toolbar, and selected 'Blank Document'. He then copied a note from his EMR to the windows clipboard and pasted it into the document area. He then changed the name of the item from "Blank Document" to "Diagnostic Note" |
| 3. | To add the lab results he clicked the 'Add File' button and selected the Adobe PDF file on his computer which had the Lab Results Report. |
| 4. | To add the Insurance Card, he scanned the patients blue cross card with a standard scanner and created a JPG image which he imported into his EMR. He also clicked the 'Add File' button on the toolbar and selected the JPG image to add to the package naming it Insurance Card. **NOTE**As an alternative here he could have used the 'Screen Capture' feature in the package window to "screen capture" a picture of the insurance information window in his billing software. |
|
Why did he do it? How is this different from regular eMail? |
Why do this? There are many different reasons. Security is just one of them. This package contains a LOT of sensitive patient data that definitely falls under regulatory rules regarding privacy. The package is encrypted with state of the art encryption before it leaves the sender, it's then sent on a secure encrypted SSL (secure socket layer) path to a database where it is stored (still encrypted). The package is NEVER decrypted until it arrives at the recipients site and then ONLY when the recipient is looking at it.
But all of that is just security. It's only applicable to why you HAVE to have a solution like this. The real question is why would you WANT to do it this way. The answer to that question is CONTEXT. Look at example 2 below. This is what the recipient sees when he/she clicks on the 'Lab Results' item in the package. By creating a structured package, the sender can not only include attachments (in this case a lab results report) but they can also provide CONTEXT for the lab report by entering their own comments and interpretations of that report (of any length). See below for further possibilities
 Complex Example 2 |
Consider Complex Example 3 below. In this example of the same package, the lab results have been moved and are now under the diagnostic note as a "child" of the diagnostic note. In this scenario, the diagnostic note was actually the sender's interpretation and diagnosis BASED on the lab results and he has indicated this by arranging his package so that the Lab Results fall under the diagnostic note as supporting or relevant documentation.
 Complex Example 3 |