Company Information

Other Shortcuts

Access your company information by clicking the 'Company Information' button in the 'Other Shortcuts' section of the shortcuts toolbar in the Medical Outlook main window. You can also select 'Company Information' in the 'Utilities' menu.

To change company level information, you must be logged in as a user designated as an administrator (see user maintenance). Your company information in the System Settings window contains many important pieces of configuration information about your company's presence in the SPIN Network. They are:

1.	Your Company name, address and contact information. This information will be used by other network members trying to find you in the SPIN World Wide Web address book (see member contacts).

2.	The default HermeTech secure website for all users within your company.

3.	Your company's password security model. You can elect to enforce HIPAA compliance on password security within your company or not (see below for explanation).

4.	The system folders used by Medical Outlook. Where your data files and mailboxes are stored, where temporary files are created, etc.

5.	A list of departments within your company.

6.	The list of chart items (see creating complex packages)

Clicking the 'Company Information' button will open the System Settings window.

If you are logged in as an administrator you can make changes in this area and click 'Save Changes' when completed. You will notice that you cannot directly edit the Company Name or City fields. To change your company name or city you must click the 'Change' button highlighted above. This will pop up another window where you can make your changes and save them (see below for further information).

Frequently Asked Questions
	Q:	Why the special 'Change' button for changing the company name or city?
	A:	Your company name is special. Within the Medical Outlook network your company name must be unique within a given geographical area (city, state, country). In the SPIN Address books there may be many companies named "Women's Clinic", but there can only be ONE in Dallas, ONE in Chicago, ONE in London, ONE in Melbourne, etc.
	Q:	If another member is using my company name in my city, what can I do?
	A:	Contact National Customer Service for dispute resolution. When deciding on who gets the use of a company name within the network we look first at the membership status of each company (participating members get preference over non-participating members).
	Q:	What does 'Enforce HIPAA compliance for user passwords' mean?
	A:	HIPAA guidelines say that secure access to any system containing private patient information must be password controlled. Also, users MUST change their passwords frequently and users must not be allowed to use the same passwords over and over again. Checking this box will enable this feature in Medical Outlook. If enabled all users will be forced to change their password monthly or be locked out of the system. Also, when changing their password, they will not be allowed to select a new password that they have used within the previous 12 months.