Mail to Patients

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To create a SINEpost Mail message to a non-member (patient) simply click the 'New Message' button in the SINEpost Mail Control Panel or click the 'New Sinepost Message' button in the 'SINEpost Mail' section of the shortcuts bar in the Medical Outlook main window:

 

SINEpost Control Panel Toolbar
SINEpost Control Panel Toolbar

 

 

This will open up the new message window (see below).  In this window you make sure that the 'Non-Member (patient)' button is checked.  Type in the patient's email address, a subject, and your message.  Then click the 'Send Now' button on the toolbar and the message goes.  It's that easy.  See below for further details.

 

 

 

 

You'll notice several other boxes and options are checked and available for you when sending a SINEpost message to a non-member (patient) they are:

 

Send Notification Email: Checking this box will cause the SPIN network server to send a plain text email to the patients email address notifying them that you have sent them a SINEpost message.  It will contain your name as well as a hyper-link that they can follow to log in.
Allow Reply: Non-members cannot create new SINEpost Mail messages.  However, they can reply to messages sent to them by SPIN network members.  If you uncheck this box, the patient will not be allowed to reply to you.
Reply Requested: This will flag the message to the patient and they will see a visual cue that this message is high priority and that your are waiting for them to reply.